Terms and Conditions

These are the terms and conditions of our agreement and apply to all purchases of products by you from Etailers Ltd. via our website and should be read very carefully. These terms may vary from time to time and you should check before making new purchases.

1. Security

Your account will be charged for payment at the time your order is placed. The purchase area of our site is secure; this means that we use industry standard SSL technology to allow for encryption of all sensitive information such as your name, address and credit card details.

2. Warranties

All items bought from Etailers have been manufactured to comply with statutory legal requirements and relevant safety standards of the United Kingdom. All our products covered by a manufacturing warranty. Should you have any problems or are uncertain on how to use any of our products please e-mail or telephone us.

Many issues can be resolved by sending out replacement parts. Occasionally items may need to be returned to us or the manufacture for inspection; providing all instructions governing the use of the products have been followed and there has been no misuse, the faulty item will be repaired or replaced. Our aim is to give the best service possible. If an instance should arise where you wish to find out more information or have a query on any product please contact us.

3. Complaints

If you have any complaints or comments about our website, products or services, please contact us by e-mail or telephone.  We are a friendly company and always endeavour to give you the best service possible.


4. Descriptions

To the best of our knowledge the product descriptions on this site are accurate and up to date, but due to product development, design and specification changes, these may vary from time to time. The images on our site are to assist with your selection and you may find slight variation in colour. All weights and measurements are approximate.

5. Privacy

Etailers Ltd. will not sell, transfer or give freely your personal information to any company or organisation without your consent except to comply with laws or regulations of the government or other regulatory body, or to protect the rights of Etailers Ltd. We will not send you any unsolicited advertising material.

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